Last Updated: [July 6, 2026]

This Privacy Policy applies to the website owned and operated by Foshan Aiwu New Materials Co., Ltd (referred to as “we”, “us”, or “our”).

Our business mainly provides WPC decking, outdoor composite flooring, railing, fence, and landscape board products for global wholesale, project installation, and distributor cooperation.

This policy explains how we collect, use, store, protect, and process your personal data. It complies with the GDPR (EU General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other international privacy laws.

By visiting our website, submitting inquiries, requesting samples, or contacting us, you agree to the terms of this Privacy Policy.

1.  Information We Collect

We only collect business-necessary information for WPC product communication and service.

1.1 Information you voluntarily submit

When you fill out contact forms, quote forms, sample requests, or distributor application forms, we may collect:

– Your full name

– Company name (contractor, builder, retailer, landscape company)

– Email address, phone number, WhatsApp

– Shipping address and project location

– Purchase demand, project size, product requirements

– Any message you leave for cooperation or technical consultation

1.2 Automatically collected data

When you browse our website, we automatically collect anonymous technical information:

– Device type, browser type, operating system

– IP address, access time, visited pages

– Website traffic source

– Cookie and tracking data

We do not collect sensitive personal data such as ID information, financial passwords, or private personal records.

2. How We Use Your Information

We use your information only for legitimate business purposes related to our WPC decking service:

– Reply your product consultation, price quotation, and technical support

– Arrange sample delivery, bulk order communication, and after-sales service

– Develop distributor cooperation and project business communication

– Send product catalogs or promotion information only with your consent

– Optimize website performance and improve user browsing experience

– Prevent website abuse, spam inquiries, and network security risks

– Comply with legal obligations and official regulatory requirements

3. Cookies & Tracking Technologies

Our website uses cookies and third-party tracking tools including Google Analytics and Google Ads to improve user experience and analyze website traffic.

Cookies help us:

– Remember your browsing preference

– Speed up website loading

– Analyze advertising performance

You can disable cookies through your browser settings at any time. Disabling cookies will not affect basic website browsing.

4. Data Sharing & Third Parties

We will NEVER sell, rent, or trade your personal information for marketing purposes.

We only share your data in limited and safe situations:

– Authorized service providers who help us run the website, handle logistics, and provide technical support

– Payment and business verification institutions required for order execution

– Law enforcement or government authorities when legally required

– Business successors in case of company merger or acquisition

All third-party partners must follow strict data protection rules.

5. Data Retention

We retain your personal data only as long as necessary:

– Ordinary inquiry data: stored for 24 months after last contact

– Formal customer and order data: stored for 7 years to comply with international trade and tax requirements

– Marketing subscription data: kept until you unsubscribe

After the retention period, your data will be deleted or anonymized safely.

6. User Privacy Rights (GDPR / CCPA)

If you are located in the European Economic Area, United Kingdom, California, or other regulated regions, you have the following rights:

– Right to access your personal data

– Right to correct inaccurate information

– Right to delete/erase your data

– Right to restrict data processing

– Right to data portability

– Right to object to marketing emails

– Right to lodge a complaint with local data authority

To exercise your rights, please send your request to our official email. We will respond within 14 calendar days.

7. Data Security

We adopt standard international security measures to protect your data:

– Full website HTTPS encryption

– Encrypted cloud data storage

– Strict internal data access permission

– Regular security inspection and risk monitoring

We try our best to protect your personal information, but no internet transmission system is 100% secure.

8. International Data Transfer

Our company is located in China. Your data may be transferred and stored on secure international servers.

For EU users, we comply with Standard Contractual Clauses (SCCs) to ensure cross-border data protection meets GDPR standards.

9. Minors Protection

Our website is a commercial B2B platform for building material buyers, contractors, and adult customers. We do not provide services for children under 18 years old.

If minor information is submitted accidentally, guardians may contact us for immediate deletion.

10. Policy Update

We may update this Privacy Policy according to law adjustments or business upgrades.

The latest version will be published on this page with an updated date. Continued use of the website means you accept the updated policy.

11.  Contact Us

If you have any questions, requests, or concerns about our privacy protection:

Company Name:   Foshan Aiwu New Materials Co., Ltd

Official Email:  Aiwuwood@gmail.com

Phone:   +8613825096863

Address:   Gaoming District, Foshan City, Guangdong Province, China 

This privacy policy is fully compliant for WPC decking, outdoor flooring, building material export independent websites.